Please help!! Much appreciated

Discussion in 'Support!' started by ikickasss, November 1, 2013.

  1. ikickasss

    ikickasss Active Member

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    Hello Im new to Planetary Annihilation and Ive played a few full games( three so far) . The game will run smoothly when just idling at start screen but when I join a room then thats why I get the problems. It allows me to join but shortly after a windows box pops up and says "pa.exe" stopped running. Another error pops up behind but it will not let me see it. I attacked my dx.diag . I updated all my video drivers and direct x drivers also. In the 3 games I did play it was alot of fun . Currently I have windows vista service pack 2 with a instell duo core E8400 processor 2.99 GHZ with 4 mb of ram. My video card is a GTS 450 with update 331.65 Thanks Greg

    Attached Files:

  2. aeonsim

    aeonsim Active Member

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    You may be joining games with too many planets, with 4GB of RAM there would be alot of systems that will use more RAM than that and cause it to crash.
  3. maxpowerz

    maxpowerz Post Master General

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    haha, i have made this typo many times too :p
  4. maxpowerz

    maxpowerz Post Master General

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    can you please post your PA log file it will help too :)

    C:\Users\"YourUserName"\AppData\Local\Uber Entertainment\Planetary Annihilation\log\PA-00-00-00.000.txt
    "Click sort by date so the most recent one is at the top, And post that one here."
  5. maxpowerz

    maxpowerz Post Master General

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    Also is your Vista 32bit or 64bit ?
  6. ikickasss

    ikickasss Active Member

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    I tried making a AI game with me vs the computer with a scale 3 planet. I finally just got the error message and was able to write it down.

    Runtime Error!

    program:...m/steamapps\common\planetaryannihilation\bin_x86\pa.exe
  7. ikickasss

    ikickasss Active Member

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    I have the 32 bit windows vista but I saw that it met the requirements
  8. stuart98

    stuart98 Post Master General

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    32 bit can effectively use only 3 GB of ram, so you're basically playing with 3GB of ram. Upgrade to windows 7/8 64 bit and get more ram. You can't survive with less than 6 GB these days.
  9. maxpowerz

    maxpowerz Post Master General

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    it may be a ram issue. not because you dont have enough but because your using a 32bit system
    http://www.tomshardware.com/forum/236549-44-what-vista
    i will get some other peoples advice :)
    I will also try and find a good solution to see if we can get you back into playing :)
    My best solution would be be rid of vista .. lol *jokes* but honestly vista is very resource hungry so it may be eating up vital resources PA needs causing the crash, that coupled with 32bit os's bad ram support for anything 4gb and over
  10. ikickasss

    ikickasss Active Member

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    I might have to buy a new computer but I dont know if i can afford it now. I have the dell XPS 420 which I think the most ram it can handle is 4gb so i cant add more. I really appreciate these fast replys since Im not that computer savy. How can I find the pa file which you guys asked for above?
  11. SXX

    SXX Post Master General

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    shootall likes this.
  12. maxpowerz

    maxpowerz Post Master General

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    also stuart98 is correct, your onboard video card would be using a portion of your 4gb leaving you with 3gb
    your DxDiag says 3.3 gb left after your Vidcard steals its share
  13. maxpowerz

    maxpowerz Post Master General

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    Your computer is fine , just the OS holding you back
  14. lokiCML

    lokiCML Post Master General

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    you can find the log file by going to C:\Users\"YourUserName"\AppData\Local\Uber Entertainment\Planetary Annihilation\log\
  15. ikickasss

    ikickasss Active Member

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    So what operating system should I upgrade too. Any places that sell them for a fairly good price? Thanks for the replies when I get up and running we will have to get a team battle going.
  16. maxpowerz

    maxpowerz Post Master General

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    To get your log file

    do this (goto link to find out how to unhide hidden folders)
    http://windows.microsoft.com/en-au/windows/show-hidden-files#show-hidden-files=windows-vista

    to get pa logfile
    goto " c: " drive
    go into the "Users" folder
    then go into "your username" folder
    the go into "AppData"
    then "UberEntertainment"
    then "Planetary Annihilation"
    then finally into the folder called "Logs" or "Log"
    then post as many of those PA-00-00-00.000.txt as attachment as you want i'll look em over :)
  17. maxpowerz

    maxpowerz Post Master General

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    Win 7 or 8 - 64bit
  18. maxpowerz

    maxpowerz Post Master General

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    Most computer retailers have Upgrade options for just upgrading to new OS. some even perform the upgrade too.
    (backup everything important to external disk/memory stick as it will be deleted during upgrade)
    Here in Australia it cost's about $60 to upgrade to Window 7 or 8
  19. ikickasss

    ikickasss Active Member

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    Ok I ran the upgrade utility and It says my computer can handle Windows 7 32 bit. Is this even worth it cause I read that windows 7 can only handle 4gb of ram. So is it even worth it.
  20. SXX

    SXX Post Master General

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    You cannot upgrade to 64-bit OS using any upgrade utility. You need to make clean reinstall of your system. As long as I know license key of Windows work for both 32-bit and 64-bit versions, so you shouldn't buy it twice.

    Also your hardware is capable to run 64-bit OS, so nothing you should care about, but not forget to backup all important data before install anything.
    shootall and maxpowerz like this.

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