Lost My Game Key

Discussion in 'Planetary Annihilation General Discussion' started by trotski24, October 30, 2013.

  1. trotski24

    trotski24 New Member

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    Having pledge on Kickstarter a while ago I finally checked up on my emails and saw the plethora of Kickstarter emails telling me about various updates for the game, so I logged on to ubernet to see if my account had a key in the my keys section it did not. So I delved deeper into my emails and came across an email telling me that I had received a mnc item and also advising me to add ubernet store to my contacts for when I recieve the key by email. Assuming that it was either in my spam or inbox I searched again, it was in neither it would seem my email account (ymail) had deleted some older spam and that is where it has gone.

    I have finalised my pledge.
    I was and early bird tier $15 backer.

    How can I get a new/my old key back?
  2. LavaSnake

    LavaSnake Post Master General

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    Email Uber support at support@uberent.com and they'll take care of it.
  3. DeadStretch

    DeadStretch Post Master General

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    Login out and back in again. Check your my keys to see if it appears now. If not email support with the above email.
  4. SXX

    SXX Post Master General

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    Most likely you just don't have key yet.
    Currently game is in Beta stage which is only available to people who backed $40 or more.
    cwarner7264 likes this.
  5. hostileparadox

    hostileparadox Well-Known Member

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    ^^^
    This.
  6. mkrater

    mkrater Uber Alumni

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    I've replied to Trotski in a PM. Thank you :D
    LavaSnake likes this.

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