Last update broke the game

Discussion in 'Support!' started by rick104547, October 18, 2013.

  1. rick104547

    rick104547 Member

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    Last update made it completely impossible to play a game. All i get is a blackscreen when starting a game. No matter what options i take (fullscreen, windowed, low or high, hdr, fxaa etc.).

    Is there a fix for this?
  2. warrenkc

    warrenkc Active Member

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    You seriously might want to consider providing more details.
    hahapants likes this.
  3. zaphodx

    zaphodx Post Master General

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    O.S.? Gfx card?

    Have you waited for the blackscreen to load?
    spazzdla likes this.
  4. rick104547

    rick104547 Member

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    I doubt gfx card is the problem since:
    A: its a new card its a HD7970 ghz
    B: drivers are updated
    C: plays other games fine

    Before the update i could play a game though with very low fps. After the update it starts with blackscreen. So it has to be a bug in the update.
  5. gunshin

    gunshin Well-Known Member

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    if the ui still shows on your screen, press f5. for some reason there seems to be some problems with coherant ui.
  6. rick104547

    rick104547 Member

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    Its completely black. No game, no ui nothing.

    Screenshot:
    [​IMG]

    idk what to do since whole screen is black nothing works and i can only quit by stopping the proces.

    dxdiag:
    https://www.dropbox.com/s/vj9ui3odtp2xpcq/DxDiag.txt
    Last edited: October 18, 2013
  7. cwarner7264

    cwarner7264 Moderator Alumni

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    Before SXX turns up - please post your dxdiag.txt

    (copied and pasted from his signature)

    [​IMG]
  8. rick104547

    rick104547 Member

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    reread my post pls :)
  9. SXX

    SXX Post Master General

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    Can you please upload log from this directory?
    C:\Users\YOUR_WINDOWS_USERNAME\AppData\Local\UberEntertainment\Planetary Annihilation\log\

    I'm mostly sure there won't be any error, but it's worth to try.

    PS: There actually at least one other person who have permanent black screen.
  10. cwarner7264

    cwarner7264 Moderator Alumni

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    Ah. Sorry, it's usually posted as an attachment not a link, so my autopilot didn't pick up on it :p
  11. rick104547

    rick104547 Member

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    https://www.dropbox.com/s/24l49pw58k25nfj/PA-11-08-19.000.txt

    is ERROR reconItemLayerFromString encountered unknown value: [WL_Underwater] a serious one?

    btw how do you use a attachment because i dont see that option when making a post which is why i used a dropbox link.
  12. SXX

    SXX Post Master General

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    Nope it's not. Actually there nothing in log what might cause black screen.

    Click on "Upload a File" button right after "Post Reply".
  13. warrenkc

    warrenkc Active Member

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    Have you tried Windows Update on your computer? Are you all up to date?
  14. gunshin

    gunshin Well-Known Member

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    are you 100% sure your gpu drivers are up to date?
  15. unconsumable

    unconsumable New Member

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    Its broken for me too since patch 55493, yesterdy everything was fine
    Get around 4fps on an empty planet, even the menu is quite slow (buttons react seconds after the mouse passed them...).

    Gfroce 760 GTX + Windows 7 64bit. No background processes, gigs of mem free, no changes other than the PA patch, latest Windows updates, lates drivers, yadda yadda.

    Btw, is this stupid captcha for replies gone after a few posts?

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