Game loading crashes

Discussion in 'Support!' started by sirjohnharington, October 15, 2013.

  1. sirjohnharington

    sirjohnharington New Member

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    for the past few days I've tried getting on and playing. I can create a custom game but then it crashes on loading the planet renderings. It sometimes crashes right before I can even set up my drop point.

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  2. SXX

    SXX Post Master General

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    Your drivers is outdated:
    Code:
    Card name: AMD Radeon(TM) HD 6620G
    Driver Date/Size: 5/25/2011 09:13:28, 790016 bytes
    You need to install generic drivers from AMD website:
    http://support.amd.com/en-us/download/mobile?os=Windows 7 - 64
    First try to download and run "AMD Mobility Radeon™ Driver Verification Tool". If it's give you drivers to install just use them.

    If it's say that your hardware isn't compatible you need do that:
    1. Backup important information from laptop.
      Usually generic drivers don't cause any problems, but I'm recommend back backups anyway.
    2. Download and install "Latest Beta Driver" from same page.
      If any error occur in process of installation then try to remove old version of Catalyst and run installer again.

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