Game will not start up

Discussion in 'Planetary Annihilation General Discussion' started by Danmansam, September 29, 2013.

  1. Danmansam

    Danmansam New Member

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    I have recently bought a copy of PA on steam in the beta version and for some reason my game refuses to start up. It will open the window fine but I always see the agreement and the game crashes there. Is there anything I can do as reinstalling the game has stopped helping and the game managed to work once before.
  2. SXX

    SXX Post Master General

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    Please upload your DxDiag.txt
  3. Danmansam

    Danmansam New Member

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    I tried this and it isn't working. PA still crashes at the agreement page. Any ideas?
  4. SXX

    SXX Post Master General

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    Man you need to upload your DxDiag.txt on this forum, so I can check your hardware and software.
  5. Danmansam

    Danmansam New Member

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    Alright. Here are the specs. Really hope this isn't dangerous lol.

    Attached Files:

  6. SXX

    SXX Post Master General

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    Okay I'm already started to spend money from you bank account...:D
    Just kidding! DxDiag just reporting information about your hardware and software (drivers versions):
    http://support.microsoft.com/kb/190900
    http://en.wikipedia.org/wiki/DxDiag

    First you need to update both your graphics drivers:
    Code:
    Card name: Intel(R) HD Graphics 4000
    Driver Date/Size: 2/14/2012 13:47:38, 8086528 bytes
    Download and install "Win64_153117.exe" from here:
    https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23106

    Code:
    Name: NVIDIA GeForce GT 650M
    Download drivers from here:
    http://www.nvidia.com/object/notebook-win8-win7-64bit-327.23-whql-driver.html

    Then check this video:


    And configure your drivers to run PA.exe on high performance Nvidia graphics card.
    When it's done game will work just fine.
  7. Danmansam

    Danmansam New Member

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    Thank you so much man!!! It actually worked.... Also I am not sure but after something, The window 64 bit thing I think, finished downloading my laptop screen went black and I am not sure what happened there. Either way my laptop is running a virus scan and is once again able to play PA. Thanks for all the help :)

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