Beta wont run

Discussion in 'Support!' started by robkiller, September 26, 2013.

  1. krckhdsgnrl

    krckhdsgnrl New Member

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    SSX, I wanted to thank you again for the driver advise. I actually had an issue with my computer locking up on me constantly, and the fix you gave me for the game seems to have helped with the lockups as well. I'm guessing the old driver was preventing the GPU from functioning fully, so the CPU was working harder (just a guess). Anyway, I really appreciate the help :)
  2. grumpyzombie

    grumpyzombie New Member

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    Here you are!

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  3. SXX

    SXX Post Master General

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  4. counterkris

    counterkris New Member

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    AAHHHHH help me please!!

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  5. SXX

    SXX Post Master General

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    What is your problem?
  6. counterkris

    counterkris New Member

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    the game crashes when its starting a game and i dont know what to do. sadface
  7. SXX

    SXX Post Master General

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    You mean it's crash on start of battle in-game, or you mean you got crash before main menu even appear? (e.g on start of game)
  8. counterkris

    counterkris New Member

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    yeah a battle in-game
  9. SXX

    SXX Post Master General

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    It's most likely happen because you have 32-bit Windows Vista and game crash with out of memory. On 32-bit operation systems game only able to use 2GB of RAM and it's might be not enough.

    Actually it's seems like your laptop have 4GB of RAM but you only able to use 3GB because of 32-b operation system. I can only recommend you to upgrade to 64-bit OS.
  10. counterkris

    counterkris New Member

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    yeah... i know. but it did work in alpha tho
  11. SXX

    SXX Post Master General

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    You can check memory usage when crash happen, I mostly sure crash is related to limitation of RAM because most of people with 32-bit OSes have problem with Beta.

    And really, with 4GB RAM installed (I mostly sure about that) you have no reason to use 32-bit OS.
  12. counterkris

    counterkris New Member

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    u know if 64 bit is free?
  13. SXX

    SXX Post Master General

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    I know if you have boxed copy of Windows 7 (or just CD you get with notebook) you can always install 64-bit on same hardware for free. But I have no idea how it's work for Vista, so probably you need to consult about that with somebody else.
  14. desicator

    desicator New Member

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    I'm having issues with my game loading the battle. I join the game and it begins to load...then it stops responding. I didn't have these issues till i updated my driver this morning.

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  15. grumpyzombie

    grumpyzombie New Member

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    I have actually run these a few times already, this time I uninstalled it first and then tried to start clean. It all went except the display drivers, they gave me this error: Driver Install: the specified driver package was not installed for matching devices
  16. SXX

    SXX Post Master General

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    Do you have any real reason to use Windows 8 on this laptop?
    I'm think this is actually bad idea if AMD don't support drivers you need for this OS.
  17. grumpyzombie

    grumpyzombie New Member

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    I mean I guess theres not some super reason, other than I wanted to give it a shot with the consumer preview, liked it and got a free copy from school. The worst part of all this is by trying to get some of this to work, I wasnt able to move audio over my hdmi out. I wonder if it could be because I am on the 8.1 preview? Maybe once the full 8.1 comes out it will be supported? I dont know...
  18. SXX

    SXX Post Master General

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    Most likely yes. HDMI audio are handled by video card driver.

    Quote from AMD website:
    AMD don't support Windows 8 for your video card at all it's released long time ago.
    Obviously they won't support Windows 8.1 too.

    Probably you need go to some forums specialized on Windows 8 and ask if there way to bypass your problem, but without drivers you won't able to run this game.
  19. SXX

    SXX Post Master General

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  20. scifiz

    scifiz Member

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    I wish it were so simple for me T_T
    After thorough interrogation I determined my crashes to be likely caused by the fact that even the latest driver from Intel (about a year old now) is 6 items short of full OpenGL 3.0 support.
    I can run Anno but looks like no PA until I can afford a new computer T_T

    Oddly, the OpenGL viewer thinks I have DirectX 9c, when I know I have 11.

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