On Starting, Black Screen

Discussion in 'Support!' started by Cyanogen101, September 4, 2013.

  1. Cyanogen101

    Cyanogen101 New Member

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    Whenever i launch the game via steam i get a black screen, the steam thingy pops up on the bottom right corner and goes down leaving a trail of them, i have the blue mouse and can move it but cant see anything.
    Ive reDownloaded and used verify integrity everythings fine

    AMD Radeon HD 6650M 2GB - Running 12.6 Beta 2 Drivers (Tried on Overclock and Non-Overclocked)
    Dual Graphics (cant be stopped) Intel HD Graphics
    Intel Dual I5 (Second Gen i5-2430M) 2.4Ghz (Smart Boost to 3Ghz)
    4GB DDR3 RAM
    20GB Free space
    Windows 7 SP1

    Laptop is Acer Aspire 7750G-6662 (Rare Version, fairly different from the 7750G)

    Tried Upgrading/Downgrading Graphics, Nothing
    Graphics driver from AMD Support (Google AMD 13.6 Beta)

    I just got this like 30Min Ago and didn't use UberLauncher or whatever, just used steam Key, Steam account is linked to Uber Account
  2. Cyanogen101

    Cyanogen101 New Member

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    I believe every Program run starts with the intel graphics (Even if told to run with AMD) then it switches it over to the AMD.
    Also here is my DxDiag 32bit
    (i got windows 64bit)

    Attached Files:

    • ve.txt
      File size:
      28.7 KB
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  3. SXX

    SXX Post Master General

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    If you got black screen it's mean game running on integrated Intel HD instead of discrete AMD card.
    You can check if yourself in logs you might find in this directory:
    Code:
    C:\Users\ WINDOWS_USERNAM \AppData\Local\Uber Entertainment\Planetary Annihilation\log\
    You need to run PA.exe on discrete graphics, you might find good how to on youtube just search "amd switchable graphics", e.g:
  4. Cyanogen101

    Cyanogen101 New Member

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    I had this problem with the Crysis 3 Beta, every program is started with intel graphics then if its power hungry it swaps over to the AMD, i'm going to trey updating to 13.8 Beta Drivers.
    This is a annoying switchable graphics as even in BIOS i cannot disable Intel, its either Intel or Both
  5. SXX

    SXX Post Master General

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    Nope, it's not working this way. Games usually doesn't know anything about videocard you have, they just use standard API which run them on card you set or which have pre-defined profile with driver.

    But yeah, if rules in driver config not work properly everything will run on Intel HD.
  6. Cyanogen101

    Cyanogen101 New Member

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    Heres one of my Logs

    Attached Files:

  7. SXX

    SXX Post Master General

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    As I said it's use Intel HD:
    Code:
    [16:07:37.000] INFO Looks like we are running via Steam
    [16:07:37.156] INFO GL_VENDOR: Intel
    [16:07:37.156] INFO GL_RENDERER: Intel(R) HD Graphics Family
    [16:07:37.156] INFO GL_VERSION: 3.1.0 - Build 8.15.10.2372
    [16:07:37.156] INFO GL_SHADING_LANGUAGE_VERSION: 1.40  - Intel Build 8.15.10.2372
  8. Cyanogen101

    Cyanogen101 New Member

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    i understand the game doesnt pick the videocard, my computer designates which card, EVERYTHING starts on intel then switches to AMD, if 1. Its power Hungry, 2. If i said to run this program with AMD in the AMD Catalyst Program
  9. Cyanogen101

    Cyanogen101 New Member

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    If the case is the game cant be run on intel graphics, when will a patch come out that will allow it to run on intel graphics? (This is like Crysis 3 Beta all over again, Cept i payed)
  10. SXX

    SXX Post Master General

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    If it's not working for PA it's mean you did something wrong.
    I can recommend try to add settings for "bin_x64/PA.exe" and then run it directly (not though Steam).
  11. Cyanogen101

    Cyanogen101 New Member

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    Im saying that unless this game gets supported for Intel Graphics, i wont be able to run it and i will cry like a 5 year old :(
  12. SXX

    SXX Post Master General

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    We don't know yet and even if it's will be soon that's a bad idea to run game on Intel HD while you have proper discrete card.

    PA is not Crysis 3, it's need much more GPU power and you'll have 2-3 times less performance with Intel graphics.
  13. SXX

    SXX Post Master General

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    Trust me, you don't need Intel card support to run this game, you only need to set proper settings for your driver. ;)

    I'm helped about 10-15 people with mobile AMD cards who have this problem, I'm know what I'm talking about.
  14. Cyanogen101

    Cyanogen101 New Member

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    it will only start and run on intel for like 30 seconds then swap to AMD, trust me, thats how this crappy PC works, i just need a patch that will allow this to run on intel
  15. SXX

    SXX Post Master General

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    OpenGL not working like that. If game originally started on Intel card (as said in log you upload here) it's can't magically swap card, just because it's don't even know about other GPU.
  16. Cyanogen101

    Cyanogen101 New Member

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    i hate to argue but this is my computer, it has switchable graphics, even in BIOS unlike most switchable graphics PC's you can only pick Intel or Both, i cant have AMD Only, i have had this computer for ages and looked at everything i can, i have installed every driver possible, i have taken it to shops and everything, if u want i can setup team viewer and you can have a try?
  17. Cyanogen101

    Cyanogen101 New Member

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    ok, now it just randomly works, even though under catalyst its set to power saving (Intel) this is crap crazy, i really hate this god damn laptop
  18. Cyanogen101

    Cyanogen101 New Member

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    Or maybes its Windows, ive always hated windows and Mac, Ubuntu was (IS) the only thing that ever worked nicely
  19. Cyanogen101

    Cyanogen101 New Member

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    May i ask the Recommend Internet Speed? im only getting about 700KB/ps which is odd cause i usally hit 1MB/ps
  20. SXX

    SXX Post Master General

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    If you check log files again you will see it's NOT randomly. ;)

    Next time buy proper desktop without hybrid crap. :D

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