Linking Steam to PlayFab Can Lose Titans Ownership

Discussion in 'Support!' started by mikeyh, December 23, 2015.

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  1. trickytroller

    trickytroller New Member

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    I just bought Planetary Annihilation Titans and now have this error before I even got a chance to play it. Hopefully this can be addressed.

    Uber Account Name: TrickyTroller
    Steam Account Name: Tricky_Troller
    Steam ID: STEAM_1:1:100252408

    Thanks,
    Tricky_Troller
    trickytroller, February 18, 2018
    #61
  2. lulamae

    lulamae Planetary Moderator

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    Contact support@planetaryannihilation.com

    EDIT: support@planetaryannihilation.com
    Last edited by a moderator: August 23, 2018
    lulamae, February 18, 2018
    #62
  3. arawasu

    arawasu New Member

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    Dear All

    I also have same problem

    steam account: arawasu
    uberent account: arawasu

    Please help
    I just thought I could fix the slow sim fps and another problem appeared. This is so lame

    Best regards
    arawasu, March 5, 2018
    #63
  4. DeathByDenim

    DeathByDenim Post Master General

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    Last edited by a moderator: August 23, 2018
    DeathByDenim, March 5, 2018
    #64
  5. rgibson89

    rgibson89 New Member

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    Hello. I play PA: Titans on Steam and have lost ownership of Titans. I will be emailing soon. Is there anything else I need to do to have them restored?
    rgibson89, March 10, 2018
    #65
  6. DeathByDenim

    DeathByDenim Post Master General

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    No e-mailing usually fixes it in a day. Well, except on weekends and holidays.
    DeathByDenim, March 10, 2018
    #66
  7. rgibson89

    rgibson89 New Member

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    I gotcha. Thank you so much!
    rgibson89, March 10, 2018
    #67
  8. takashii2

    takashii2 New Member

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    Yeah i just recently lost my PA Titans key for no particular reason. i recently reinstalled it to play with a friend and poof! No more titans.... Plz fix, Uber.
    takashii2, April 1, 2018
    #68
  9. DeathByDenim

    DeathByDenim Post Master General

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    Last edited by a moderator: August 23, 2018
    DeathByDenim, April 2, 2018
    #69
  10. acesoyster

    acesoyster Active Member

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    Also had my titans access disabled upon linking to playfab, and have emailed support. Fortunately I have other accounts to get me through the weekend :)

    Edit: Was fixed the next working day.
    Last edited: April 17, 2018
    acesoyster, April 15, 2018
    #70
    okeanos likes this.
  11. ignigenae

    ignigenae New Member

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    I have the same issue and have emailed support

    Uber username: ignigenae
    SteamID: STEAM_1:0:156139903

    Now I just have to wait I guess.
    ignigenae, April 15, 2018
    #71
  12. Worra

    Worra New Member

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    lost my owner ship over titans plz help me uber name in game is Worra
    steam worra http ://steamcommunity.com/profiles/76561198153006469/
    Worra, April 16, 2018
    #72
  13. DeathByDenim

    DeathByDenim Post Master General

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    Last edited by a moderator: August 23, 2018
    DeathByDenim, April 16, 2018
    #73
  14. weasleyserver

    weasleyserver New Member

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    Last edited by a moderator: August 23, 2018
    weasleyserver, May 16, 2018
    #74
  15. DeathByDenim

    DeathByDenim Post Master General

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    Last edited by a moderator: August 23, 2018
    DeathByDenim, May 16, 2018
    #75
  16. nimzodragonlord

    nimzodragonlord Member

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    I'm the next unfortunate victim of this bug. I have sent off an email already, but I also managed to lose ownership of one of my purchased commanders. I will also send an email to Uber addressing that.
    nimzodragonlord, June 11, 2018
    #76
  17. okeanos

    okeanos New Member

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    I lost my ownership at april 16 and wrote uber at 20:05 CET got a respons and a fix at 20:07
    okeanos, June 13, 2018
    #77
    DeathByDenim likes this.
  18. gynuine

    gynuine New Member

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    It looks like I am not the only one plagued with this issue.
    I have emailed support but haven't received a reply.
    Help??
    gynuine, July 5, 2018
    #78
  19. DeathByDenim

    DeathByDenim Post Master General

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    Keep in mind that they are in Seattle time, so they are probably sound asleep right now. When did you mail them?
    DeathByDenim, July 5, 2018
    #79
  20. gynuine

    gynuine New Member

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    I mailed them at about 1800 yesterday. Hopefully it will be resolved soon. I even bought a second copy of Titans and that didnt resolve the issue. At least I got the refund pretty promptly from steam.
    gynuine, July 5, 2018
    #80
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