help can't start game

i was buy this game in steam today， i can't load in this game, i was stuck in this interface forever.


i can't play GALACTIC WAR wen i load save ro put GO TO WAR like this


I was a Asian,I have a lot of friends meet the same problem.

Update your drivers and check:

• Incompatible Windows Software (eg disable GameFirst): https://wiki.palobby.com/wiki/Windows_Incompatible_Software

You can also try disabling the steam overlay and test windows compatibility options:

• https://wiki.palobby.com/wiki/Windows#Test_Windows_Compatibility_Options

Please upload a full dxdiag and some logs.

• Reporting Issues: https://wiki.palobby.com/wiki/Reporting_Issues

sory this Problem is not solved. i can play GALACTIC WAR one time, wen i kill one enemy commander push Continue to fight Interface is blank screen
and load save is Interface is blank screen
This is my document and report

Supplementary document

Your dxdiag seems to be missing an entry for the HD Graphics 4000 in your i7-3770.

Have you disabled the HD Graphics 4000 in the BIOS or Windows Device Manager?

The latest driver for HD Graphics 4000 is:

• https://downloadcenter.intel.com/do...phics-Driver-for-Windows-15-33-?product=81499

What brand and model motherboard?

my A main board is colorful C.H61U PRO i try to install HD Graphics 4000 but is tell me Computer does not meet the minimum requirements for installation software?

For my own education, do the drivers for the integrated graphics chip matter if you are running a discrete GPU? Or am I misunderstanding something?

Nope. There is no system or motherboard info so just checking if it's disabled in BIOS which it probably is. It's a desktop so no Optimus.

From the BIOS version and age I'm guessing it's a gigabyte motherboard with AMI BIOS.

The actual issue looks to be corrupt files:

Code:

ERROR [JS/game] coui://ui/main/game/galactic_war/gw_play/gw_play.html:3: Uncaught SyntaxError: Unexpected identifier

Clear the download cache:

• https://wiki.palobby.com/wiki/Windows#Clear_Your_Download_Cache_Before_Reporting_Issues

and verify games files:

• https://wiki.palobby.com/wiki/Windows#Verify_Your_Game_Files_Before_Reporting_Issues