Game crash after start

Discussion in 'Support!' started by beryfraja, June 9, 2016.

  1. beryfraja

    beryfraja New Member

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    If i come to the main menu, then titans and classic freeze and crash.
    First file: with mods and clear game after install.
    Second file: Clear game, deleted pamm, deleted directory in appdata, started with --nomods

    Attached Files:

  2. mikeyh

    mikeyh Post Master General

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    Please post your dxdiag and are you sure those are the correct logs? They don't show a crash.
  3. beryfraja

    beryfraja New Member

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    My english is bad , im sory...
    So this is the logs which appears in AppData\Local\Uber Entertainment\Planetary Annihilation\Log after game crash.
    After this i get a message: PA.exe has stopped responding
    I try a password reset on playfab and uberent and still not working :/
    And DXdiag is this?

    Attached Files:

    Last edited: June 9, 2016
  4. DeathByDenim

    DeathByDenim Post Master General

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    That's the one. Looks ok though.

    If you start PA in off-line mode (or starting it directly from "D:\Hry\Steam\steamapps\common\Planetary Annihilation Titans\PA.exe"), does it still crash?
  5. beryfraja

    beryfraja New Member

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    No, it working, but game crash after logging in. When table "connecting to playfab" disappear.
  6. DeathByDenim

    DeathByDenim Post Master General

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    I've seen that one before. It seems to have something to do with invalid account data... maybe. It's kind of weird. You might want to try e-mailing support@uberent.com to have them check your account data and say that PA crashes on connecting to PlayFab.

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