Do not go to my account

Discussion in 'Support!' started by technomant, March 20, 2016.

  1. technomant

    technomant New Member

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    Hello. I got a free key of this game. Activate it in Steam, I downloaded the game. But when i start, the game is not defined my profile. But my friends all at once defined. What am I doing wrong, who can tell me? Снимок.PNG
    Last edited: March 20, 2016
  2. DeathByDenim

    DeathByDenim Post Master General

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    Can you try restarting Steam to see if that helps? If you downloaded the game through Steam, it should automatically log you in.
    Well, unless a firewall or something is blocking PA, but I see you get the number of Twitch streams, so you are probably connected just fine. You might want to check with support@uberent.com if your account was created properly.
  3. technomant

    technomant New Member

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    No, restart Steam, deleting and downloading the game did not help. Even I tried to reinstall steam.
  4. DeathByDenim

    DeathByDenim Post Master General

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    Well, I would suggest contacting support@uberent.com then to check your account information. It looks like something went wrong there. They are usually quite fast to respond.

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