Stuck at second tutorial's loading screen.

Discussion in 'Support!' started by tairetsu, December 25, 2015.

  1. tairetsu

    tairetsu New Member

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    That's all about all there is to it, I can play the first tutorial, and apparently skirmish battles also seem to work, tho I haven't done heavy testing on it, and I haven't tried the galactic mode thingie, but for whatever reason the game just refuses to load the second tutorial mission, it gets stuck in the loading screen all the time, and I don't know why this is, it doesn't crash or just stop, the little spinning thing still moves, but I've left it there for at least 3 minutes and it won't load, and I don't imagine it could take longer than that considering the skirmish battles and first tutorial mission take just a couple seconds to load.

    I was told to ask for help here, since the Steam forum didn't seem to be of much help, I've attached a DxDiag and, well, basically all the logs that are in my computer, if that's of any help.

    Attached Files:

  2. mikeyh

    mikeyh Post Master General

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    Try disabling the local server with settings > local server > off
  3. tairetsu

    tairetsu New Member

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    Now instead of getting stuck it crashes :p
  4. mikeyh

    mikeyh Post Master General

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    Post more logs...
  5. mikeyh

    mikeyh Post Master General

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  6. tairetsu

    tairetsu New Member

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    I posted all the ones I had at the time, this 2 new ones should not have anything really different, and none of the software listed on that list are on my computer far as I know, maybe I could try deactivating Avast, but I don't imagine that can be the issue considering the first tutorial works fine.

    Attached Files:

  7. mikeyh

    mikeyh Post Master General

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    Those two logs are still local server... looking for logs of the crash against Uber servers.
    Last edited: December 25, 2015
  8. tairetsu

    tairetsu New Member

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    Oh, sorry, I didn't knew what you meant, and i'm not sure what those would be, you mean these?

    Attached Files:

  9. mikeyh

    mikeyh Post Master General

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    Nope... quit and delete all the logs.

    Make sure local server is off and send new logs for the crash.
  10. tairetsu

    tairetsu New Member

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    Local server is off, according to the options menu, game still crashes on the second tutorial.

    Attached Files:

  11. mikeyh

    mikeyh Post Master General

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  12. tairetsu

    tairetsu New Member

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    Danm...that was actually the problem, I feel dumb, that should of have been the first thing I tried.

    Welp, thanks for your help pal! really appreciate all the patience, especially during Christmas, i'm sure you had other things to do, so, eh, thanks for sticking with me :p
  13. mikeyh

    mikeyh Post Master General

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    You could tell by the server log errors...

    Code:
    ERROR Error parsing anonymous struct BrushBiomeSpec spec: EOF encountered while skipping whitespace
  14. tairetsu

    tairetsu New Member

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    Even if I had seen it, I really would not have known what it meant.
  15. mikeyh

    mikeyh Post Master General

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    EOF = end of file and that usually means incomplete or corrupt.
  16. mikeyh

    mikeyh Post Master General

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    Please post the solution on steam and if you can try to help others :)
    tairetsu likes this.
  17. tairetsu

    tairetsu New Member

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    Will do! and thanks for the help again.

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