Shipping Physical Rewards FAQs

Whatever happened to the signed statues?

They're ready!!
An email should be going out soon to those receiving the statue to verify their shipping address.

Crossing my fingers that this thread being un-pinned means shipping is complete or almost done and i should be expecting a package within a few months?

Yup, shipping is almost done. It looks like yours was shipped about 3 weeks ago. Some international shipments can take 6-8 weeks for delivery based on postal service and customs. If there's any questions, please let us know and we can check with PMC to find out its status.

I expect mine to take an exceptionally long time in shipping, nearly everything i buy from America takes 6-8 weeks standard mail, 2-4 weeks for something that's posted with ups world wide expediated.

I appreciate the massive amount of work the shipping department has done to get the packages out,
Send them my personal thank's (I know it's not much but i still want to say thank-you to the people who put the hard work in to get our goods to us)

Finally got my stuff! I was lucky and it got through customs without any trouble.

Glad to hear it

Wow, mine arrived today..

If i wasn't camera shy i'd take a pic of me wearing my nice yellow alpha commander backer shirt

You should lay out all the content on the floor, then film it with one of your hover drones from above and post the video

The video feed from my indoor racer is 640x480 and the live video feed i use to pilot the drone is analogue so when i record the video to the receiving DVR there is a lot of static and noise, but that's what it's like for the pilot in the goggles too.


The other video's that i have that are good quality are from a larger multi-rotor carrying a mobius action camera which is HD and records to an onboard SD card.
That's way to powerful and too big to fly in very small rooms.

when did mine ship? Im US

did you e-mail support?
unfortunately things may take longer now since there were layoffs lately

maybe @jables could help

Support is still the correct path. Just a little slower currently.

Just got my package today (Prague, Czech Republic). Funnily enough the paper in my mailbox said that I should pick up a "plain letter" so when I went to the post office the clerk had some troubles with that. As she said: "Abroad they're apparently benevolent about what still counts as a letter."

@mkrater could you please check if my stuff is on its way or stucking somewhere?

unfortunately mkrater is no longer part of uber
please contact support ..

But who is support?

not mishelle ... that i know

My package arrived, but with half the things missing. I got the cosmic limited edition, without the game case or mini figures. It only came with a t-shirt and the game cd. I don't know if I'm the only one, but I sent an email to uberent about four weeks ago, and I got no response back. This whole experience has been really frustrating, from them dropping the cosmic edition preorders to not even properly shipping items. Anyone else have more info on this?

man that sucks, apearantly things have also become slow with support