A Problem has caused the program to stop working correctly (help!)

Discussion in 'Support!' started by pjkon, October 28, 2015.

  1. pjkon

    pjkon New Member

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    Hi to all the wonderful tech geniuses of the Planetary annihilation forums. Some years ago I asked you all for help in getting the game to run when every time I tried to activate the game I got an error message. I was told to post diag.txt files and once I did I was told that my graphics card was out of date and how to fix it. Thank you for helping me to find the many hours of fun I had playing this game (specifically to Deathbydenim, (and ColaColin I think) who are directly responsible).

    Between then and now I had to get the software on my computer replaced for unrelated reasons and PA has stopped working again. I have attached another dxdiag file. Any chance anyone could help a second time?

    Attached Files:

    Last edited: October 28, 2015
  2. DeathByDenim

    DeathByDenim Post Master General

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    Well, I think it's the same problem again. Your Intel drivers and your NVIDIA NVS 5200M drivers are from 2012. :)

    For your NVidia card, the drivers are here:
    https://www.nvidia.com/download/driverResults.aspx/92962/en-us

    And for your Intel, the drivers are here:
    https://downloadcenter.intel.com/do...hics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
    Try the 64-bit exe first. If it complains about "not validated", then download the 64-bit zip instead and follow the instructions here: http://steamcommunity.com/app/233250/discussions/2/558749190911446231/

    I should mention that the NVidia card may actually be less powerful than the Intel graphics because the NVidia card isn't actually meant for games. Try both to see which one feels faster.
  3. pjkon

    pjkon New Member

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    Thank you so much! This is the second time you've made my game work again!
    cdrkf likes this.
  4. cdrkf

    cdrkf Post Master General

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    @DeathByDenim the miracle worker :)
    tunsel11 likes this.
  5. DeathByDenim

    DeathByDenim Post Master General

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    Heh, the more people hooked on PA, the better, right? :)
    cdrkf likes this.

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