Gifting the Titans stand-alone game to a friend

Discussion in 'Support!' started by Ghrane, September 6, 2015.

  1. Ghrane

    Ghrane New Member

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    Hello Everyone,

    I gifted the PA:Titans stand-alone game to a friend of mine, so we could play it together.
    Since I already own PA (And Titans) I had to pay 12,59 for it.
    I selected the friend I wanted to give it to and payed for it. My friend got the game, got it installed and steam says she is playing "Planetary Annihilation: TITANS", but ingame, she is not.
    The wallpaper of the main menu is different, she does not have TITANS in the game, she is getting the message "You need dlc to join this match" when she wants to join my match I created in TITANS.
    How can this be wrong?
    Also, she does not have a option in the settings > gameplay tab called "Active product" to set it to Titans like I have.
    How can this be fixed? Cause she does not own PA it self, but the stand-alone PA:Titans. It's stand-able.. how can this go wrong?
    I hope this can be fixed, and if someone got a fix, please let me know.

    Ghrane
  2. DeathByDenim

    DeathByDenim Post Master General

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    Sounds like something went wrong with the account data somehow. To get that fixed you'll need to contact Uber Support by e-mailing support@uberent.com
    It might take a while to get a response though as I think they are still quite backlogged from all of the support requests they got upon releasing Titans.

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