Support Replying?

Discussion in 'Support!' started by LetsOne, August 27, 2015.

  1. LetsOne

    LetsOne Active Member

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    Hi

    I was wondering how many people have gotten replies yet? I emailed them on the 20nd about how I don't have PA:Titans on Steam or on the PA launcher as a Kickstarter Backer but haven't had a reply yet.

    Thanks
    Clopse likes this.
  2. Clopse

    Clopse Post Master General

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    I have read that they are really swamped right now. Have you got the kickstarter badge in the in game armory?
  3. LetsOne

    LetsOne Active Member

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    No badge in the armory.
  4. Clopse

    Clopse Post Master General

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    If you were a kickstarter backer you should have a badge there. Do you know what date you purchased the game?
  5. LetsOne

    LetsOne Active Member

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    Note sure when I backed it but its in my kickstarter backer area [​IMG]
  6. Clopse

    Clopse Post Master General

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    Try download the uber launcher and verify files that way. Could be that you haven't linked accounts properly... Someone here will know more than me but have seen someone say use the uber launcher way before.
  7. Clopse

    Clopse Post Master General

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    Store.uberent.com

    What does it say under my keys there when you log in?
  8. n00n

    n00n Active Member

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    In the other threads on this topic it has been recommended to contact them through Kickstarter (as the support team is currently overwhelmed with the new launch).
  9. LetsOne

    LetsOne Active Member

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    Tried the launcher and verified it a ton , and MyKeys I just got sound track and the Art.
  10. Clopse

    Clopse Post Master General

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    Hmm no game key?Guessing the problem is you haven't linked your steam and uberent account. In work now, so can't link you on how to do it, but should be in the forums somewhere
  11. n00n

    n00n Active Member

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    http://support.uberent.com/kb/faq.php?id=63
  12. LetsOne

    LetsOne Active Member

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    Thanks but I have done that. My PA is on Steam.
  13. LetsOne

    LetsOne Active Member

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    Thanks for the advice , just got a reply from them though kickstarter . Got my key!
    n00n likes this.

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