Linking Uber Account and Steam?

Discussion in 'Support!' started by xivai, August 18, 2015.

  1. xivai

    xivai New Member

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    How do I do this? I'm a KS backer. I played it on the uber client. So i did some googling and it says to convery key to Steam. Okay I do that. Now I'm signing in as my Steam account name and not my uber name and thus not getting access to PA2.

    Help I'm confused.
  2. aza454

    aza454 New Member

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    I also for some reason cannot convert to steam (which I would happily do) :( My key doesnt work for some reason. I was also a kickstarter backer.
  3. DeathByDenim

    DeathByDenim Post Master General

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    You don't need to convert to Steam to play PA: Titans though. If you were a backer, just use the UberLauncher to update and it should get you PA: Titans. You may have to press [VERIFY] a few times for it to take effect apparently.
    cwarner7264 likes this.
  4. xivai

    xivai New Member

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    Where do I download this launcher?
  5. wondible

    wondible Post Master General

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  6. xivai

    xivai New Member

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    Okay I had the launcher on my old PC. Never bothered to resinstall it on the new one. Limited room on SSD. So then someone told me I needed to link to my steam accounts. I do the instructions I was told. It converted the key I was using to a steam key and thus removed my access to the game on anything UBER related.

    Finally after all that I redeemed it on Steam and can not go back.

    So I'm fucked.

    I contacted support but still no reply. Still no T Shirts.

    A bad KS for me to back it seems. I'm getting burned at every turn possible. Dare I say my worst backed KS which is not all that bad considering some of the stuff I seen.

    5/10 would not support again. Sorry guys.
  7. FirestormDangerDash

    FirestormDangerDash New Member

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    I am in this boat. Is your uber account email different from the steam and KS email? Mine is and that is the only flaw I can think of in this train. I do agree the email support is slow though.
  8. DeathByDenim

    DeathByDenim Post Master General

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    If you link you Steam, your Uber account is not made inactive. You should still be able to use it. It gets a bit confusing because the old launcher that you have lying around is not working properly anymore due to updates on the server side. So you can't use the old launcher anymore and you need to download the new one. You should still be able to login using that one.

    But yeah, give Uber Support some time. They are quite overwhelmed after releasing the new expansion. There are suddenly lots of new players. And unfortunately there are quite a few that seem to have trouble with getting the Steam key.

    And about the stuff being send. End of September, everything should be out of the warehouse. They started shipping that stuff last month, but it's a lot of stuff to ship.
  9. masterdigital

    masterdigital Uber Alumni

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    We only have a single person on support and she has a huge back log right now. I checked your account and you clearly have access to Titans, but your Steam account is not linked correctly. I could un-link your steam account. you could link it again latter if you want.
  10. FirestormDangerDash

    FirestormDangerDash New Member

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    If you would like to link your accounts, please follow these steps:
    1) Restart your browser. It's important that you don't have any stale cookies.
    2) Go to uberent.com/user/linkedsteamaccount
    3) Log in with your account credentials
    4) Enter your Steam account information to link your PlayFab account to your Steam account.
    5) Play!
  11. kaileen

    kaileen New Member

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    Hello, I just checked and the correct account was already linked. But I cannot play titans neighter in hte UBER launcher or have it in my steam libaray. Wrote to support at wednesday with the ticket system and a mail on friday but not response.

    I was really happy to get the mail for the free titans addon, but didn't get the game.

    Anyone an idea what else I can try? Except to wait until the support gets all the tickets done :(

    Best wishes,
  12. xivai

    xivai New Member

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    Yes please and thanks. I'll link it after things calm down some. Thanks.

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