Just got my backer swag, but its not complete

The package did not include the usb stick with the PA software. It did include the manual.

Items received:
T-Shirt
Game Manual
Real game box including figures, Commander, game disc, access key

Isn't the USB stick shaped like a commander?

I just checked the commander figure. No, its a solid piece of flexible rubbery compound. No hidden usb stick.

This one is the USB key, I think:

Apparently the head is really difficult to remove. See also the thread about other people receiving this stuff:
https://forums.uberent.com/threads/youve-gotta-be-shipping-me.69031/page-2#post-1093431

Sadly I didn't back at a high enough level for getting stuff...

If you are missing stuff, you should probably just contact support directly here: http://support.uberent.com/

Wow, you are correct. The rubber figure is indeed the usb stick. And yes, its freaking difficult to pull the key out of the body.

Thanks for the pic, otherwise I would still would not know that that was the usb stick.

Yup, it's pretty difficult the first few times, but it'll get easier now.