Very Annoying Crash Bug... Please Help!

Discussion in 'Support!' started by ponchogoblin, March 11, 2015.

  1. ponchogoblin

    ponchogoblin New Member

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    Everytime I try to start a game using a custom system (on AI Skirmish) the game freezes (including the music) then eventually black screens, and during this time I am completely unable to Alt+F4 out, Alt+Tab, or Ctrl+Alt+Del our of the game. It has made the game nearly unplayable. I have already updated my drivers and have the absolute newest, I have disabled Steam UI, and I have even tried the standalone launcher, but none of them work. Please help! I really want to play this game :(
  2. killerkiwijuice

    killerkiwijuice Post Master General

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    Can you post your DxDiag please (if you're on Windows)? I'm on mobile so if you don't know what it is just google it :)

    Just have to drag the text file onto a new message post.
  3. ponchogoblin

    ponchogoblin New Member

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    Here ya go! Thanks for trying to help

    Attached Files:

  4. killerkiwijuice

    killerkiwijuice Post Master General

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  5. ponchogoblin

    ponchogoblin New Member

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    Nope... Well, not that I know of, and I don't have 90% of that list even installed :(
  6. DeathByDenim

    DeathByDenim Post Master General

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    Do you have trouble with other games as well or is it specific to Planetary Annihilation?
    Also, you could try a clean boot to rule out any funky software from interfering somehow.
  7. ponchogoblin

    ponchogoblin New Member

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    It is specifically PA, no others games are even close besides the occasional lag spike in Age of Empires 2 HD
  8. mkrater

    mkrater Uber Alumni

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    Do you notice similar issues when playing on a computer-generated system rather than a custom system?
  9. ponchogoblin

    ponchogoblin New Member

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    It has the issue with custom systems and systems generated using the system builder, but the standard systems the come pre-loaded (such as Berg) work great as long as they are under 3 planets...
  10. mkrater

    mkrater Uber Alumni

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  11. ponchogoblin

    ponchogoblin New Member

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    I'll try it out, thanks!
  12. ponchogoblin

    ponchogoblin New Member

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    That seemed to do the trick, thanks! However, I did make a few more systems and for some reason I encountered a bug where if I edited anything with the planet, the minimum radius would become 1000, so I just went with smaller systems :)
  13. websterx01

    websterx01 Post Master General

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    You must've been playing on very large systems to run out of 8GB of RAM. Usually it's only an issue with 4GB or less. What size of systems were you playing on? o_O
  14. mkrater

    mkrater Uber Alumni

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    I'm currently looking into this bug. Did you place a moon to orbit a gas giant? I've noticed an issue with moons orbiting metal and lava planets as well. Any repro steps you may have could really help us out. Thanks!
  15. killerkiwijuice

    killerkiwijuice Post Master General

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    How much HDD space do you have left? If you're running out of ram on large sytstems and there's no room for the extra HDD cache, then you might freeze.

    Unless that's not how that type of thing works. Just guessing.
  16. ponchogoblin

    ponchogoblin New Member

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    @mkrater It is primarily when I try to make non-moons (such as lava or metal planets) small and orbit a gas giant.

    @killerkiwijuice I have 104 GB of 1 TB free, I think I'm pretty good :)

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