Main Menu UI Bug

Discussion in 'Support!' started by rinzler82, February 23, 2015.

  1. rinzler82

    rinzler82 New Member

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    Hello, i have experienced a bug where the main menu UI is broken. The option that allow you to find/join matches is dark and cannot be selected or highlighted. The other features are select-able but most are also broken. (I am running Windows 8.1 x64 bit)
    Any help or ideas would be welcome.
  2. DeathByDenim

    DeathByDenim Post Master General

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    That means PA is in off-line mode. Maybe your firewall is blocking it? Could you try to disable all firewalls and virus scanners as a test and try to start PA then? If that works, then you need to figure out how to add PA to the list of exceptions for your firewall.
  3. rinzler82

    rinzler82 New Member

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    tried this but it does not work the single player and armory are disabled as well
  4. viralvirus

    viralvirus New Member

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    i am having the exact same problem and i tried turning my firewall/ anti virus off and it still did not work. i bought this game back when it was alpha and still havent been able to play any of it :(
  5. viralvirus

    viralvirus New Member

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    it is verry annoying
  6. DeathByDenim

    DeathByDenim Post Master General

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    @rinzler82 , @viralvirus
    Could both of you post the PA logs?
    You can find them in "%LOCALAPPDATA%\Uber Entertainment\Planetary Annihilation\log".On a typical install %LOCALAPPDATA% will be "C:\Users\<username>\AppData\Local". Just delete all of the logs there and then start PA as you normally would. A new log will be created. You can use the Upload a File button on this forum to post them here.
  7. rinzler82

    rinzler82 New Member

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    I have it on steam, is it in the same place?
  8. DeathByDenim

    DeathByDenim Post Master General

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    Yup
  9. rinzler82

    rinzler82 New Member

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    Here you go (sorry it took so long)

    Attached Files:

  10. DeathByDenim

    DeathByDenim Post Master General

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    That's odd. There is not a single error in there... That makes me wonder is Steam is doing something odd. You don't happen to be running Steam in Offline mode, are you? :)

    Anyway, could you try the UberLauncher instead of Steam? You can get it from Uber here:
    https://store.uberent.com/download/pa
  11. rinzler82

    rinzler82 New Member

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    I already have the launcher so i tried that, same result even after i verified the game cache. :(
  12. DeathByDenim

    DeathByDenim Post Master General

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    Oh, sorry. The log said you were using Steam. So both the UberLauncher and Steam do the same thing, eh?

    Which firewall are you using?

    Also, can you try starting PA.exe directly without using the UberLauncher or Steam? There should be a PA.exe in the x64 directory where you installed PA. I think the default is C:\Games or something like that? What happens when you try to log in then? Does is say "connecting to PlayFab"? And after that you are left with the unusable buttons?
  13. rinzler82

    rinzler82 New Member

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    Thank you for the help it works now. I discovered what the problem was when searching for the .exe file, i still had mods installed.
    DeathByDenim likes this.

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