"PA.exe has stopped working" at random times

Discussion in 'Support!' started by Sesaero, October 15, 2014.

  1. Sesaero

    Sesaero New Member

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    Whenever I am trying to play the game will end up crashing enventually. It happens completely random, and there doesn't seem to be any specific pattern. Crashing occurs in the menu, a few minutes into a match, an hour into a match, and sometimes not until I am playing another match. Also, my nvidia drivers are up to date so that shouldn't be the problem. I have waited over a week for a reply on the steam forums, so hopefully someone can help here!

    I have my dxdiag file, but I am not allowed to post a link or attach it to this post..

    Thanks

    *Edit* It turns out that if I unplug my headphones it no longer crashes. I'm not sure if there is a fix for this, and if anyone knows anything about this problem please tell me.

    Attached Files:

    Last edited: October 16, 2014
  2. fredegar1

    fredegar1 Member

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    You need to make a certain number of posts (10 I think?) before you can post links, have an image signature, etc.
  3. DeathByDenim

    DeathByDenim Post Master General

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    I thought it was 5? Not sure either, but that is just for links as far as I know. The "Upload a File" button should work, no? Between "Post Reply" and "More Options..."?
  4. Sesaero

    Sesaero New Member

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    Hmm it uploaded now. When I was trying to post I got an error message when I tried to attach the file.
  5. kjotak109

    kjotak109 Well-Known Member

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    Hello,

    Maybe this is the problem?

    Code:
    Description: Headset Earphone (USB Audio Device)
    Try unplugging the headset and see if the game works without it.

    If I recall correctly, PA doesn't like certain headsets for some particular reason...Also, please check out this list of 3rd party software:
    http://steamcommunity.com/app/233250/discussions/2/558751813508748383/

    P.S. Do you have any Bluetooth software?
    SXX likes this.
  6. SXX

    SXX Post Master General

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    As it's turn's out before most often reasons of random crashes on Windows it's small or disabled page file / virtual memory so worth start from trying to increase it's initial size to 12+GB:
    http://windows.microsoft.com/en-us/windows/change-virtual-memory-size#1TC=windows-7
    Also make sure all hard drivers have reasonable size of page file (like 1GB+) or disable it's completely because very small page file also cause weird behaviours when game using all free RAM.

    Actually there was (probably still there) problem with particular headset: PA#3738
    Though it's does affect more than one hardware model, but not 100% of headsets and likely only wireless one.
  7. Sesaero

    Sesaero New Member

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    I think its safe to say that it is a problem with the headset. After uplugging the headset I played 3 matches and it didn't crash once! I'll just stick to using speakers or one of my old headsets when I play PA. Also, I realised that the seperate hard drive PA is installed on didn't have any virtual ram. So I changed both drives to have 12gb of virtual ram; although, I'm not sure if adding vram to another drive will change anything (I don't know much about it). Anyways, thank you for all of the help!
    kjotak109 likes this.
  8. SXX

    SXX Post Master General

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    Can you please clarify is this headset wireless one?
  9. Sesaero

    Sesaero New Member

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    Yes, it is the Afterglow Universal Wireless Headset.
    SXX likes this.
  10. SXX

    SXX Post Master General

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    Thank you. For some reason your dxdiag don't show exact headset model.
    It's make everything clear. :)

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