Installed but can't press singled player ??

Discussion in 'Support!' started by bmben1000, September 13, 2014.

  1. bmben1000

    bmben1000 New Member

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    Hello.

    So I've finally got PA installed. Had to launch in comparability mode after ages of messing around. Any how, I can't press single player, multiplayer or armoury. The buttons are faded out. However I can click on settings or tutorial. Anyone got similar issues ?
  2. SXX

    SXX Post Master General

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    Make sure your UberNet / PlayFab account is linked to your Steam account:
    https://uberent.com/user/linksteam
  3. bmben1000

    bmben1000 New Member

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    Th
    thanks. I have opened the game through the physical CD rarther than steam. Does this still need doing ?
  4. SXX

    SXX Post Master General

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    So did you downloaded updates through Uber Launcher then?
  5. bmben1000

    bmben1000 New Member

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    I did, yeap have linked accounts, game opens and does the whole, connecting to play fab, 1/3 time it will work and I will sometimes be able to click on single player galactic war, then it freezes. Are there fixes coming out for this sort of stuff all the time ?
  6. cdrkf

    cdrkf Post Master General

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    I usually don't have any problems connecting.... What internet connection are you on? There is a tool to reduce bandwidth usage in the lobby which might help this @SXX knows more about it than me though...
  7. masterdigital

    masterdigital Uber Alumni

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    I am very interested in fixing this problem.

    1) Please verify the integrity of the downloaded files. Delete the local content and re-download if possible.
    2) Please insure that you have no mods installed.
    3) What OS are you using?
    4) How, exactly, are you launching the game? We recently tried to fix some bugs with the launcher, and there may be a regression. If you have a Steam account, but are not using it for our game, I would definitely like to test the game when launched through Steam.
    cdrkf likes this.
  8. zgrssd

    zgrssd Active Member

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    This is how the game looks when not being logged in yet automagically by the uber launcher or steam login-relay function:
    not logged in main menu.jpg

    You need the Uber-accoutn for play fab/armory.
    And you also need it to play on the Uber servers (wich are right now the only ones avalible).
  9. masterdigital

    masterdigital Uber Alumni

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    When things are working correctly, you shouldn't even have to sign in. I would really like to solve this problem, but I need some information:

    a) What OS are you using?
    b) How, exactly, are you launching the game? Are you just running the PA executable? Are you running the launcher? Are you launching the game through Steam?
    bmben1000 and cdrkf like this.
  10. bmben1000

    bmben1000 New Member

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    I launch the game through the launcher.
    Using windows 7 64bit

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